Remember how I got a weather station for Christmas off Pav? Here:
Well, not long after I had it, the wind speed indicator had broken and being lazy/not bothered, we never took it back at the time. Then, another piece of the outdoor apparatus went and it all ended up in the canal ( don't ask!)
Well, a few weeks back we bought another digital indoor/outdoor thermometer from Clas Ohlson. Anyway, the other day, it all went off and it wasn't reading the outdoor temperature - more crap we'd bought!
Incensed, I decided I was gong to take that back AND the original weather station back to Clas Ohlson to get them replaced or refunded.
Today, I needed to go into Manchester with Pav , so we headed in this morning with two weather stations! We went into the shop, explained what was wrong with both and they refunded the indoor/outdoor thermometer we bought the other week and replaced the weather station we got last December. We did get another, but had the option to have a refund too - all with no hassle or arguments!
That's impressive. There's not many companies around these days that would honour things like that.
Normally it's a refund / exchange in 14 or 30 days and after that you can "go fuck your sen!"
Well done Clas Ohlson! I'd link, but they have enough money to pay for advertising ;)